Founded in 2005, 3CX has grown from an IP phone system into a complete business communications platform built on open standards.
3CX brings calls, video meetings and live chat together in a flexible solution that can be hosted in the cloud or deployed on your own infrastructure. Teams can stay connected from the office, at home or on the move.
A Swiss operator infrastructure built for continuity
3CX provides the communications platform. Telco Pack provides the reliable telecom infrastructure that connects it to the Swiss public telephone network.
High availability and security
Redundant architecture designed to maintain call continuity.
Secured telecom clusters with monitored operations.
Contractual availability and support commitments through SLAs.
Hosted and routed in Switzerland
Servers and operational telecom data hosted in Switzerland.
National routing for calls within Switzerland.
Swiss operations team and a clear data-sovereignty framework.
Native Business SIP Trunks
Native, high-performance SIP connectivity engineered for 3CX.
Direct connection to the Telco Pack operator network.
Reliable call routing with scalable channel capacity.
A complete communications platform
Connect your team and your customers
3CX combines the essential tools for modern business communications in one easy-to-manage system.
Business telephony
Manage business calls, extensions, queues and office numbers from a modern IP phone system, with web and mobile apps for flexible working.
Video meetings
Meet and collaborate with colleagues and customers directly from the platform, without adding a separate communications tool.
Chat and customer contact
Bring website live chat and supported messaging channels into the same environment as your calls for more responsive customer service.
For IT teams and integrators
Technical capabilities for your 3CX deployment
The services required to migrate, connect and operate business telephony with control and continuity.
Number portability
We coordinate the transfer of your existing business numbers to Telco Pack and plan the activation to preserve service continuity during the transition.
Swiss DDI number management
We can provide new Swiss numbers and DDI blocks, then route them to the appropriate users, departments, queues or sites in your 3CX environment.
Softswitch interoperability
Our vendor-neutral SIP softswitch infrastructure supports multiple PBX ecosystems, with interconnection optimized and validated for 3CX today and ready for additional solutions in the future.
Telecom provider for 3CX
Connect your 3CX project to a Swiss operator
Tell us about your numbers, call capacity and availability requirements. We will design the telecom services needed to connect your 3CX infrastructure to the Swiss telephone network.
